MemoRama — Support

Need help, have a question, or want to suggest something?

We answer support requests personally. The fastest way to reach us is email.

Email support

Write to andy@a-balzer.ch with the subject line MemoRama support. Please include:

• Your iOS version (Settings → General → About)
• The MemoRama version (visible in the app's settings screen)
• A short description of what you tried, what happened, and what you expected
• Screenshots if relevant

We typically respond within two working days, Switzerland time.

Subscriptions, billing, refunds

Subscriptions are managed by Apple, not by us. To view, change, or cancel: open the App Store, tap your profile, and choose Subscriptions. For refund requests, use Apple's Report a Problem page — Apple controls all refund decisions.

Bug reports & feature requests

We read every message. If your bug report includes a screen recording or steps to reproduce, you double the chances of a quick fix. Feature ideas are welcome — we are a small team and prioritise pragmatically.

Privacy

See the MemoRama privacy policy for how we handle data.